FREQUENTLY ASKED QUESTIONS
Yes, first of all, our products are all taken in real life, without any exaggerated shooting techniques. After you place an order, we will confirm the order with you as soon as possible (including style, color, size, etc.). After manual assembly, we will confirm the product with you again (we will send you a video or picture of the finished product via email/WhatsApp, etc.) to ensure it is the product you need, thereby reducing losses between us. For more information, please click on Order Processing.
If you do not yet have an account our website, please register as a customer first; you will then be able to find your purchase details and other information on your "My Account" dashboard.
For detailed information, please click on our (Order Processing and Return & Exchange Policy) and (Repurchase or Recycling) sections, or contact our customer service representatives.
Yes, the item often appears as "out of stock" because it is a best-seller. We are expediting production; the estimated timeframe is 15 to 45 days, so we encourage you to check back periodically. We also invite you to take a look at our other excellent products.
Our products can be sold to any region of the world; currently, our primary markets consist predominantly of customers in North America and Europe, as they hold our products in high regard.
